Lot I-10-7, D7 Street, Saigon Hi-Tech Park, Long Thanh My Ward, Thu Duc City, HCMC
Lot I-10-7, D7 Street, Saigon Hi-Tech Park, Long Thanh My Ward, Thu Duc City, HCMC
(+84) 28 7301 3688
(+84) 28 7301 3688
Info@wembleymed.com.vn
Info@wembleymed.com.vn

Quality assurance policy

At WEMBLEY MEDICAL, our primary goal is to ensure customer satisfaction. We are committed to the following sales and quality policies for all products offered:

 

1. We guarantee that all products offered are authentic and not counterfeit, imitation, or of inferior quality.

 

2. All products come with clear and transparent origins, sourced directly from reputable manufacturers.

 

3. Prices listed include Value Added Tax (VAT) in compliance with Vietnamese law. Customers are encouraged to request a VAT invoice upon purchase.

 

4. All products adhere to the manufacturer's warranty standards.

 

5. We offer a 100% refund on the product price (excluding shipping costs) if the product does not meet our commitments or is not as described. For refund assistance, please contact our Customer Service Center at (028) 7301 3688.

 

6. We offer products at competitive prices, ensuring both quality and fair pricing.

 

7. We are dedicated to providing friendly, attentive service and treating all customers with the utmost respect.

 

8. To ensure that you receive all your purchase rights, please provide complete personal information and contact details. We are not responsible for failed, lost, or delayed deliveries due to incomplete or incorrect information.

 

9. We are committed to protecting your personal information and ensuring compliance with Vietnamese laws on sales and consumer protection.


We are committed to achieving customer satisfaction through high-quality products and exceptional service. Therefore, we greatly value customer feedback, as it is essential for the continuous improvement of https://www.wembleymed.com.vn.